All features
Operations

Every conversation, in one place.

Stop losing messages in personal text threads and email chains. In-app messaging keeps every conversation tied to a load, a driver, or a customer — with full history your whole team can access.

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See it in action

Fleet TMS — Messaging
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M. JohnsonLoad #25048

Load #25048 assigned. Pickup at ABC Manufacturing, Chicago.

8:00 AM

Got it. Heading to pickup now.

8:05 AM

Checked in at shipper. Loading now.

8:42 AM

Perfect. Customer wants ETA update when you depart.

8:45 AM

Loaded and rolling. ETA Dallas 6PM.

9:15 AM

Type a message and hit enter to send

What you get with In-App Messaging.

  • Two-way messaging between dispatch and drivers
  • Conversations linked to specific loads
  • Full message history searchable by load or contact
  • Push notifications for new messages
  • File and photo sharing within conversations
  • Group messaging for team announcements
  • Accessible from web and mobile app
01

Load-Linked Conversations

Every message is tied to a load record. When you open a load, you see the full conversation history — instructions, updates, and confirmations. No more digging through texts to find what was said.

Load #25048

5 messages · Last: 9:15 AM

Load #25047

3 messages · Last: 10:05 AM

Searchable

Find any message by load or name

02

Driver Communication

Dispatch sends instructions, drivers confirm receipt. Photos, documents, and updates flow both ways. The driver app makes it as simple as texting — but everything stays organized and on record.

Dispatch → Driver

Load instructions & route changes

Driver → Dispatch

Photos, confirmations, updates

On Record

Full history tied to load

03

Team Channels

Broadcast announcements, policy updates, or shift changes to your entire team or specific groups. Everyone gets the message via push notification, and it's archived for reference.

Team Broadcast

Policy updates to all drivers

Shift Groups

Day shift / Night shift channels

Push Notify

Delivered instantly to all members

Ready to see In-App Messaging in action?

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