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Operations

Your customers deserve their own dashboard.

Give shippers and brokers a professional, self-service portal where they can track their loads, view invoices, download PODs, and submit new shipment requests — all under your brand.

Product Preview

See it in action

Your Company — Customer Portal

Welcome back, ABC Manufacturing

3 active shipments

Load #25048In Transit
Chicago, ILDallas, TX
65%
May 2, 6:00 PM
Load #25047Dispatched
Atlanta, GAMiami, FL
10%
May 2, 8:00 PM
Load #25043Delivered
Boston, MANYC, NY
100%
Delivered Apr 30

What you get with Customer Portal.

  • Branded portal with your logo and company name
  • Real-time load tracking for customers
  • Invoice history with download and payment options
  • POD and document access per load
  • Shipment request submission form
  • Automated status update notifications
  • No login sharing — each customer gets their own account
  • Reduces inbound calls and emails by up to 60%
01

Self-Service Tracking

Customers log in and instantly see all their active and completed loads. Real-time GPS tracking, status updates, and ETA predictions — without calling your dispatch team. Professional, transparent, and effortless.

Load #25048

In Transit · ETA 6:00 PM · 65%

Load #25047

Dispatched · ETA 8:00 PM · 10%

Live Map

Real-time GPS · No login sharing

02

Invoice & Document Center

Every invoice, rate confirmation, POD, and BOL is accessible in one place. Customers can download documents, view payment status, and see their complete transaction history. No more emailing PDFs back and forth.

INV-1048

$2,850 · Pending · Due May 31

INV-1045

$3,100 · Paid · May 29

Download All

Invoice PDF + POD + BOL

03

Shipment Requests

Customers submit new shipment requests directly through the portal. The request flows into your dispatch queue as a new load draft. You review, price, and confirm — all without a single phone call. Faster turnaround, happier customers.

New Request

Customer fills origin/dest/date

Auto Queue

Appears in dispatch as draft load

Confirm & Go

Review, price, dispatch — no calls

Ready to see Customer Portal in action?

Set up in minutes, not days. Cancel anytime.

Dispatch BoardFleet & Carrier Management